This page provides details of the services provided by the NDA that are directly aimed at supporting those who experience hearing loss.
Hearing Support Service
Our Hearing Support Services supports users of NHS hearing aids from any hospital or provider in the county. We are also able to support you if you are new to the area. We do this by providing a mobile clinic that pays regular visits to 28 locations throughout Central, North Norfolk, South Norfolk and East Norfolk. We also provide Community Clinics at a number of fixed locations, such as GP surgeries. The Hearing Support Service is delivered by a dedicated and knowledgeable team of volunteers who are all DBS checked.
In addition to our mobile and community clinics, for those who are less mobile, we offer a home visiting service. If this is something you need, please contact us by phoning 01603 404 440 or emailing email@example.com.
Our Befriending Service provides emotional support to individuals who have become isolated owing to their hearing loss, or anyone who thinks their emotional wellbeing would be improved by the one-to-one support offered by the service.
Befriending works by supporting the individual in coming to terms with hearing loss and finding the confidence to venture out and socialize. Your aim might be as simple being able to go to the shops, or to travel on a bus and your befriender will support you in that activity. All befriending volunteers are trained and adhere to a strict set of ethical boundaries.
Assistive Listening Technology
The NDA consider assistive technology (ALT) as the means of moving from OK hearing to living with the most vibrant sound your hearing will allow. Hearing music, TV, on the telephone, or in lectures can be difficult or unsatisfactory, even with the latest most advanced aids. That is why we sometimes need additional equipment to make that essential difference.
The NDA hold assistive listening technology clinics where you can get impartial advice about equipment to supplement your hearing aids to improve access to work, education or social life.
- For phones, TV listeners and listening in social situations, we hold open clinics every Thursday at our Meridian Way offices and on some Wednesdays at the ACT Centre Aylsham and at Community House in Great Yarmouth.
- For listening in the workplace, higher education and more complex issues, we offer advice by appointment at 14 Meridian Way and the Cromer Hospital.
We are also able to visit the workplace to help assess your needs.
You can help fund the NDA when you purchase ALT
Without extra cost to you, you can help the NDA fund the ALT service by quoting a resource code when you purchase equipment from the four suppliers that we work with.