[pdf-embedder url=”https://www.norfolkdeaf.org.uk/wp-content/uploads/2018/08/NDA_BigLotteryFundEvaluation_June2016.pdf”]During the spring of 2016, an independent evaluator interviewed some of our volunteers and service users to find out their views on our Hearing Support Service (HSS). The HSS is responsible for delivering the mobile hearing aid clinic and our community clinics (see our clinic timetables for details). We are grateful to everyone who participated and helped us prepare this important report which is used as part of our applications for funding for our work.