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 Tel/Minicom: 01603 404440
Fax: 01603 404433
Email: nda@norfolkdeaf.org.uk








Careers with the Norfolk Deaf Association

Norfolk Deaf Association (NDA) is dedicated to improving the lives of young people and adults with all degrees of hearing loss.  This is achieved by providing hearing aid maintenance, advice on assistive listening devices and communication methods, support and information on hearing loss and other related conditions.  The services that we are currently delivering are Hearing Support, Befriending, Tinnitus Support Group, Hard-of-Hearing Club and Deaf Awareness Training. 


 Reception/ Administration Assistant

Job title: Receptionist/Administrative Assistant
Responsible to:  Chief Executive
Responsible for: Volunteers providing administrative support/reception 
Hours of work: 25.5 hours per week  8.30 – 17.30 Monday to Friday (27 hours per week inclusive of 0.5 hour per day of unpaid lunch break)
Salary:  £15,951 per annum FTE or £10,846 pro-rata 
Place of work: 120 Thorpe Road, Norwich, NR1 1RT
The closing date for applications: 5.00pm on Wednesday 16th May 2018
Interviews planned for Thursday 24th May 2018

Job Purpose

The post holder will provide a high quality reception and support service within the NDA, and as such, will need to be able to communicate well with service users, patients and their relatives, the general public and a wide range of multi-professional staff, internal and external to the charity.  In order to provide a support service to the staff, a versatile approach is essential and the ability to cope with a large number of different tasks simultaneously is a prerequisite of this post.  The postholder will provide administrative assistance to the Chief Executive as required.


The postholder will be responsible for ensuring the correct and timely input of service user information onto the database.  All aspects of this role should be carried out in line with NDA’s Policies and Procedures on data collection, data security and confidentiality.

Applying for the Post

The application pack for the vacancy for the Reception/Administration Assistant consists of:

Please send your completed application form and equal opportunities monitoring form to the address above, marked “Private and Confidential” and for the attention of Aliona Derrett, Chief Executive or email to ceo@norfolkdeaf.org.uk

I look forward to receiving your completed application form, but in the meantime if you require any further information, please do not hesitate to contact me on 01603 404440 or 07821 340717.

Charitable Company limited by guarantee registered in England and Wales, no 07966408.

Registered Charity number 1146883